I’m sick of CAPTCHAs
Quick, what does the image above say?
If you answered jhQH4f, you’re wrong. jnQH4f? Wrong. jhQ44f? JhQA4f? Also wrong… at least according to the forum that required me to enter the correct code to prove that I’m not an evil spam-generating hacker robot. Apparently I’m more of a robot than I thought, because I have no idea what that fourth glyph is. I tried about 5 other combinations before giving up and reloading the page a couple of times until I found one I could read.
This is, of course, a CAPTCHA test, something that has lately joined spam, pop-up ads, browser bugs, and people who use the word “blogosphere” on my list of Things That Annoy Me About the Web. It’s supposed to prevent spammer scripts from registering, but I’m guessing tests this difficult prevent a good number of honest-to-goodness humans from accessing sites.
Coincidentally, a few minutes before running into this, I read Seth Godin’s post about running into the same problem at Ticketmaster’s site. At least I’m not alone.
Attention webmasters: If you want users to sign up, please don’t use a CAPTCHA system in your site unless it’s really easy for ordinary people to read without pulling the graphic into Photoshop for sharpening and enlargement. If you don’t want users to sign up, you could just remove the registration page rather than torturing people with one of these MENSA-level CAPTCHAs. Thanks for your time.
February 18th, 2006 at 6:51 am
I think it’s a W. I hate captchas too…
February 18th, 2006 at 8:46 am
[...] Michael, from figby.com, also points out an idiotic registration captcha. “If you want users to sign up, please don’t use a CAPTCHA system in your site unless it’s really easy for ordinary people to read without pulling the graphic into Photoshop for sharpening and enlargement. If you don’t want users to sign up, you could just remove the registration page rather than torturing people with one of these MENSA-level CAPTCHAs.” [...]
February 18th, 2006 at 9:35 am
I read this right after I read Seth Godin’s post (you’re both in my TuesThuSatSun NetNewsWire folder). The CAPTCHA problem is ridiculous, and getting more so each day.
February 18th, 2006 at 10:08 am
I’ll give a point of view from the other side. I own several community websites, and allow people to sign up for a free membership. I’m not particularly fond of captchas myself, so I did not impliment them. Then, one weekend, someone decided to use a bot to attack one of my sites. The bot attacked by signing up new members, and after about 10,000 of them, he succeeded in crashing the server. So, now I use captchas.
I’m very sorry if it’s an inconvenience to my members, but nobody’s complained actually. Probably the ones that would have complained just never signed up anyway. But, it’s better to inconvenience members with a captcha than to have my pants down again the next time someone wants to use that bot against me.
February 18th, 2006 at 2:43 pm
The fourth character looks like a K to me. I prefer the number graphics on an angle like GoDaddy.com uses. Evidently they serve the purpose but are still easy for a human to read.
February 18th, 2006 at 3:09 pm
Peter: I run a couple of forums also, and I deal with that problem by requiring email validation. It’s even better than a CAPTCHA since it ensures I have a valid email for all members.
Also, CAPTCHAs are fine as long as they’re readable… The ones in the Wordpress plug-in, for example, or used at Yahoo sites like Flickr, have never bothered me. It’s just that lately they’re becoming harder and harder to read…
February 20th, 2006 at 10:05 am
CAPTCHAs sure do a good job in preventing robots from spamming. However, more simple and non-graphical CAPTCHA usually also do, like for example a couple of random choosen questions like “What is two times six?” or “Enter the forename of George Washington”. And these are easily accessible even for blind people, a problem most visual CAPTCHA systems do not adress.
February 20th, 2006 at 12:42 pm
I read it as a W too; but then, I know that font pretty well.
February 20th, 2006 at 12:44 pm
The whole point of captchas is that robots cant read as well as people. but one day, robots will be able to read better than people, and robot’s will be making ROBOTCHAS to keep us from gate crashing their robot parties.
I gate crashed a robot party once, it was rubbish. Just a bunch of hoovers trying to drink bolts out of a funnel. I hate bolts.
March 3rd, 2006 at 12:51 pm
what is everyone’s feeling on the Gatekeeper?
http://meyerweb.com/eric/thoughts/2006/03/01/gatekeeper-15-rc5/
April 30th, 2006 at 9:01 am
For what it’s worth, Captchas are also a pain for those with learning disabilities such as dyslexia, for reasons that should be obvious. Sometimes I just can’t tell what in the world that blurry letter/number is supposed to be– for several images in a row!
August 8th, 2006 at 1:17 pm
When a captcha seems unsolvable, you might try using another browser. I stumbled across one yesterday which kept complaining that I entered it wrong. After several attempts (with fresh captchas) I tried another browser.. and it worked.
Looks like sometimes, there is some other kind of security mechanism in the background which can go mad.
Generally, I don’t like captchas, but they sometimes seem to be a necessety (see Peter’s comment). But when they are used, they should at least be easily readable for humans. I don’t think the spambots are so advanced, that you need hyper-complex captchas…
January 22nd, 2008 at 2:21 am
@Michael: almost two years ago you wrote this article. CAPTCHAs are still in use. And we still have the some problems, especially those people mentioned by ‘Zona Prestiti’. One solution come from ‘Flo’ [...]After several attempts (with fresh captchas) I tried another browser.. and it worked.[...] Did you find any other solutions?
May 3rd, 2008 at 1:51 pm
Ugh.. I agree 100%. Took me 4 tries to set up a faceBook account last night because of the stupid CAPTCHA.
There are some sites that I’ve gone to sign up for that used CAPTCHA, that once I failed a few times I gave up and left. They lost a membership because they used a crappy CAPTCHA image software.
May 4th, 2008 at 1:35 am
recaptcha.net has captchas that are very secure and easy to read. That is what a lot of popular sites are starting to use, including facebook and stumbleupon.
Somehow it even translates ancient texts into online print documents… pretty neat.
May 5th, 2008 at 2:55 pm
Well your first guess is the one I would go with. I agree that they can be frustrating, but we get so much spam that even they don’t keep us safe all the time. Best to go looking for one that is easy to read so as not to discourage business.
May 7th, 2008 at 3:13 pm
Thing I do not understand about this is why some sites are making Catcha or however they call it - practically unreadable. I could stand the cases where the words or numbers are readable but most often this is not a case. This is for sure one of the biggest on-line drags today.
May 8th, 2008 at 4:37 pm
Security codes needed in internet thanks for the content… :)
May 12th, 2008 at 9:43 am
that once I failed a few times I gave up and left Bloglines Publisher Tools